Privacy Policy
Effective date: September 7, 2025
Business name: CPW Wellness (“CPW,” “we,” “us,” “our”)
Website: cpwwellness.com
1) What this policy covers
This notice explains what personal information we collect when you use our website or contact us, how we use it, and the choices you have. We are a health & wellness practice located in New York, NY.
2) Information we collect
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You provide: name, email, phone number, message content, appointment details, and any other info you submit through forms, email, phone, or SMS.
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Automatically collected: IP address, device and browser type, pages viewed, referring/exit pages, timestamps, approximate location, and similar usage data.
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From third parties you choose to use: if you schedule or message us through a third-party service (e.g., an online booking platform), they may share appointment or contact details with us based on their settings and your actions.
3) How we use information
We use information to:
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respond to inquiries, schedule and manage appointments, and provide services;
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send service-related messages (confirmations, reminders, follow-ups) by email or SMS;
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operate, secure, troubleshoot, and improve the website;
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analyze site usage and the effectiveness of our content and advertising;
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meet legal, compliance, and security obligations.
4) Cookies, analytics & similar technologies
We (and our service providers) may use cookies, pixels, tags, log files, and similar tech to operate the site and understand activity.Examples include: website hosting/builder tools, performance and analytics (e.g., Google Analytics), and advertising/measurement pixels. Specific tools may change over time.
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Choices: You can control cookies in your browser settings (blocking may affect site functionality). Some providers offer opt-outs (e.g., Google Analytics).
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Do Not Track: We currently do not respond to browser “Do Not Track” signals.
5) SMS, email & communications
If you provide your phone number or email, we may send you messages related to scheduling, reminders, or your request.
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SMS Opt-Out: Reply STOP to end texts; reply HELP for help. Message & data rates may apply.
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We do not sell your contact information.
6) When we share information
We do not sell personal information. We may share information with:
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Service providers that help us run the site or communications (e.g., hosting, forms, analytics, email/SMS, booking platforms) under agreements limiting their use to our instructions;
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Required by law (e.g., to comply with legal process or protect rights, safety, or security);
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Business changes (e.g., if we reorganize our practice, information may transfer as part of that process).
7) Data retention & security
We keep information as long as needed for the purposes above or as required by law, then delete or de-identify it. We maintain reasonable safeguards; no method is 100% secure.
8) Children’s privacy
Our website is intended for adults and teens 13+. We do not knowingly collect information from children under 13 online. If you believe a child under 13 has provided information, contact us and we will delete it.
9) Your choices & rights
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You can request access, correction, or deletion of your personal information by contacting us.
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If you are in a location with specific privacy rights (e.g., some U.S. states), you may have additional rights; we will honor applicable requests as required by law.
10) Health information
Communications sent through the website (forms/email/SMS) are for convenience and are not a secure medical records portal. Do not submit sensitive medical or financial information through the website forms. Any protected health information we receive in the course of providing care will be handled in accordance with applicable law.
11) Third-party websites
Our site may link to third-party websites or tools. Their practices are governed by their own policies.
12) Changes to this policy
We may update this policy periodically. The “Effective date” shows the latest version.
13) Contact us
CPW Wellness: 279 Central Park West, Ground Fl. New York, NY 10024
Phone: (212) 877-1711 • Fax: (212) 877-1971
Email: info@cpwwellness.com
Terms of Use
Effective date: September 7, 2025
1) Acceptance of terms
By accessing cpwwellness.com, you agree to these Terms of Use and any posted policies (e.g., our Privacy Policy). We may update terms from time to time; continued use means you accept the changes.
2) Informational content – no medical advice
Content on the website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for personal medical guidance. Use of the site does not create a patient-provider relationship.
3) Appointments & third-party services
You may be able to request or manage appointments through our site or a third-party booking provider. Those services are operated by third parties and subject to their terms and privacy practices. We are not responsible for third-party sites or tools.
4) Acceptable use
You agree not to misuse the site or attempt to interfere with its normal operation, security, or users. You will not submit unlawful, harmful, or infringing content through our forms.
5) Intellectual property
All text, graphics, logos, images, and other materials on the site are owned by CPW Wellness or our licensors and are protected by intellectual-property laws. You may view and download materials for personal, non-commercial use only, and you must keep all copyright or proprietary notices intact. Any other use (including reproduction, modification, distribution, public display, or derivative works) requires our prior written permission.
6) Links to other sites
Links are provided for convenience. We do not control, endorse, or assume responsibility for third-party sites or their content, policies, or practices.
7) Disclaimer of warranties
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the site will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
8) Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CPW WELLNESS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow certain limitations; if so, those limits apply only to the extent permitted.
9) Indemnification
You agree to defend, indemnify, and hold harmless CPW Wellness and our owners, employees, and agents from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your misuse of the site or violation of these Terms.
10) SMS & email communications disclosure
If you request appointments or information, you may receive email and/or SMS about scheduling, reminders, or follow-ups. Message frequency varies. Reply STOP to cancel texts, HELP for help. Message and data rates may apply. We do not use SMS for marketing without consent.
11) Severability & entire agreement
If any provision of these Terms is found unenforceable, the remainder will remain in effect. These Terms, together with our Privacy Policy, form the entire agreement between you and CPW Wellness regarding site use.
12) Governing law & venue
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. You agree that any dispute relating to the site or these Terms will be brought exclusively in state or federal courts located in New York County, New York, and you consent to their jurisdiction.
13) Contact us
CPW Wellness: 279 Central Park West, Ground Fl. New York, NY 10024
Phone: (212) 877-1711 • Fax: (212) 877-1971
Email: info@cpwwellness.com
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Hours
Monday: 8:30 AM - 6:30 PM
Tuesday: 8:30 AM - 6:30 PM
Wednesday: 8:30AM - 6:30PM
Thursday: 8:30 AM - 6:30 PM
Friday: By Appointment only
Saturday: Closed
Sunday: By Appointment only